KVKK Privacy Notice

ÇİFTEL MAKİNA KAZAN TARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ (the “Company”), acting as the data controller under the Law on the Protection of Personal Data No. 6698 (“KVKK”), processes your personal data collected through the ciftelkazan.com.tr website and our communication channels in the manner described below. This text has been prepared in accordance with Article 10 of the KVKK and the Communiqué on the Procedures and Principles to Be Followed in Fulfilling the Obligation to Provide Information.

1. Data Controller

Name: ÇİFTEL MAKİNA KAZAN TARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: Mehmet Akif Ersoy Mah. 812 Sokak No:8, 35730 Kemalpaşa / İzmir
Email: info [at] ciftelkazan.com.tr
Phone: +90 232 479 11 21 / +90 544 479 11 21

2. Your Processed Personal Data

Identification information: your first and last name.
Contact information: your email address, phone number; and, if you provide them to us, your company name and address.
Request information: the subject and content of your message, the product for which you are requesting a quote, and information regarding capacity and technical requirements.
Transaction security information: the IP address from which the form was submitted, along with the date and time.
Preference information: the language you selected on the site and your cookie preferences.
Site usage data (only if you consent): pages you visited, the source from which you arrived at the site, device, browser, and operating system type, approximate location (at the country/city level), and cookie ID.
Advertising measurement data (only if you consent): whether you arrived at the site by clicking on a Google ad (ad click ID), your actions on the site such as submitting a contact form or clicking on a phone, email, or WhatsApp link, and the advertising cookie ID.

We do not request special category personal data (such as health, religion, or biometric data) in our forms; please do not include such information in your messages.

3. Purposes of Processing

Receiving, evaluating, and responding to your communication, information, and quote requests,
Preparing offers regarding our products and services, and conducting pre- and post-sales support processes,
Conducting negotiations to establish a contractual relationship in accordance with your request,
Ensuring the security of the website and forms, and preventing unsolicited (spam) and malicious submissions,
Fulfilling our legal obligations and responding to information requests from authorized institutions,
Establishing, exercising, and protecting our rights in the event of potential disputes,
Only with your explicit consent, measuring how the site is used statistically and improving the site (Google Analytics),
Only with your explicit consent, measuring the effectiveness of our Google ads and displaying our ads on Google to people who have visited our site (Google Ads).

4. Legal Grounds

Your personal data is processed based on the following legal grounds set forth in Article 5, Paragraph 2 of the Personal Data Protection Law (KVKK):

(c) where it is necessary to process personal data belonging to the parties to a contract, provided that such processing is directly related to the conclusion or performance of the contract (responding to your requests for quotes and information),
(ç) where it is necessary for us, as the data controller, to fulfill our legal obligations,
(e) where the processing of data is necessary for the establishment, exercise, or defense of a legal claim,
(f) where the processing of data is necessary for our legitimate interests, provided that it does not infringe upon your fundamental rights and freedoms (website and form security).

Your explicit consent is not required for the purposes listed above. However, your website usage and advertising measurement data are processed solely based on the explicit consent you provide in the cookie banner (KVKK Art. 5/1) and are limited to the category you have approved (Analytics / Advertising). You may withdraw your consent at any time via the “Cookie Preferences” link at the bottom of the page; your refusal to consent will not affect your ability to use the site.

5. Collection Method

Your personal data is collected electronically, through partially automated means, when you contact us via the contact and inquiry form on our website or through channels such as email, phone, or WhatsApp. Website usage and advertising measurement data are collected automatically via cookies and similar technologies, provided you give your consent.

6. Transfer of Personal Data

Your personal data may be transferred, limited to the purposes stated above and in accordance with Articles 8 and 9 of the Personal Data Protection Law (KVKK), to:

to our service providers that provide hosting and email infrastructure for our website,
to Google (Google Ireland Limited / Google LLC), our analytics and advertising service provider, for website usage and advertising measurement data, provided you give your consent;
to our business partners and suppliers (e.g., shipping, installation) if necessary to fulfill your request,
to our legal advisors and our financial advisor,
to public institutions and organizations authorized by law

If the servers of the service providers we use are located abroad, the transfer is carried out with the safeguards provided for in Article 9 of the KVKK. If you contact us via WhatsApp, your messages will be processed by the provider of this service in accordance with its own terms and conditions.

7. Retention Period

Requests you submit via the website form will be deleted no later than 2 (two) years after they have been answered and any follow-up processes have been completed. If your request results in a contractual relationship, the relevant data will be retained for the periods specified by applicable laws, such as the Turkish Commercial Code and the Tax Procedure Code. Website usage data in Google Analytics is retained for a maximum of 14 months; for advertising measurement data processed by Google Ads, the retention periods specified by Google apply. Data that has reached the end of its retention period is deleted, destroyed, or anonymized.

8. Your Rights Under the KVKK

Pursuant to Article 11 of the KVKK, you may contact us to:

Find out whether your personal data has been processed,
Request information regarding such processing, if applicable,
To learn the purpose of the processing and whether the data is being used in accordance with that purpose,
To know the third parties to whom your personal data has been transferred, whether within or outside the country,
Request the correction of your personal data if it has been processed incompletely or incorrectly,
To request that your personal data be erased or destroyed in accordance with the conditions set forth in Article 7 of the KVKK,
To request that third parties to whom the data has been transferred be notified of any corrections, erasures, or destruction,
To object to a decision made solely through the automated processing of your personal data that adversely affects you,
To request compensation for damages incurred due to unlawful processing.

9. Method of Submission

You may submit your requests in accordance with the “Communiqué on the Procedures and Principles for Submitting Requests to the Data Controller” via one of the following methods:

In person or through a notary public, by submitting a hand-signed petition to the address Mehmet Akif Ersoy Mah. 812 Sokak No:8, 35730 Kemalpaşa / İzmir,
via the email address you previously provided to us and which is on file, to the address info [at] ciftelkazan.com.tr.

Your application must include your first and last name, your signature (for written applications), your Turkish ID number (for foreign nationals, your nationality and passport or ID number), your address or email address for service of process, your phone number, and the subject of your request. Your request will be processed free of charge within 30 (thirty) days at the latest; if the process incurs additional costs, a fee based on the tariff determined by the Personal Data Protection Board may be charged.

Last updated: 28 October 2026